Help & FAQ
1. Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
2. How long will it take to get my order?
It depends on where you are. Overseas deliveries can take anywhere from 5-15 days. Delivery details will be provided in your confirmation email.
3. What shipping carriers do you use?
We use all major carriers and local courier partners. You’ll be asked to select a delivery method during checkout.
4. Can I return my product?
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
5. Can I sign up to your newsletter?
Yes! Just enter your email here, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.
6. How do I know if an item is actually in stock?
We use real-time inventory, which means that you can see the availability of any color/size combination on each product's web page.
7. Do you offer an online coupon?
We offer coupons. When we have any coupons, we will display them on the website. Keep an eye out for Wingslove's website.
8. Will I be the same size in all WingsLove bras?
Don't assume all bras are created equal. Bras have a variety of features that can make one style fit slightly different from another.
9. What brand and size cup does WinngLove offer？
Our extensive size range goes from the 28-48 band and A to H cup. However, not every bra comes in all sizes.
10. How do I know that my order is secured ?
Our site only accepts orders from Web browsers that permit communication through Secure Socket Layer (SSL) technology, which encrypts the information you put in. This means you should not be able to inadvertently place an order through an unsecured connection. You should, however, be aware that total security is not always possible. Also, it is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you are done using a shared computer.
11. How do I update personal information for my account?
Simply log in to your account and make the appropriate changes. You will be able to change your mailing and contact information, as well as update your subscription preferences. If you have trouble logging in because you have forgotten your password, you can send us an email and we will respond with a message containing instructions about how to correct the problem.